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    Privacy Policy

    We care about the protection of your privacy and especially about your Personal Data. That's why we want you to know how we collect, use or potentially disclose your information. Before proceeding to read the text, let us inform you that the website mymystic.gr has been approved as safe (http s ).

    Personal Data

    For the use of our services the collection of certain personal data or user identification information (PII) is necessary. Also, certain data may be stored that provide information about how and when you visited this website (e.g. the website from which you connected to this website, the date of your visit, etc.). These data are stored in order to improve the quality and content of this website.

    Your data may be used to uniquely identify a user among others for the purpose of displaying targeted advertisements, messages or content.

    What is the purpose and legal basis of processing your data?

    The purpose of processing your personal data is the advertising and direct marketing of our products and/or services. To achieve this purpose, we will collect and generally process only those data that are necessary, relevant and suitable for the purpose of the processing. The processing of personal data for direct marketing purposes is carried out in order to serve our legitimate interest. Furthermore, in the event of the collection of Personal Data concerning you either through your subscription to the Newsletter or the completion of the Contact Form or due to your participation in a specific activity (such as sweepstakes or other offers), the express free, express, special , your express and fully informed consent. If you wish, you can receive the details of your own declaration of consent (date, time, etc.). You have the possibility to withdraw your consent at any time, without retroactive effect. If you wish to withdraw your consent, you can send an e-mail to the address info@mymystic.gr

    Information You Provide

    While browsing the site you may be asked to submit your personal information in order to take advantage of certain of our services (e.g. newsletter subscriptions, tips/suggestions or order processing) or to participate in a certain activity (such as sweepstakes or other promotions). We may combine the information you submit with other information we have collected from you, either online or offline, including, for example, your purchase history.

    Passive collection and use of information

    As you navigate through our website, certain information may be passively collected (that is, gathered without you actively providing it), using various technologies and means, such as Internet protocol addresses, cookies, Internet tags, as well as browsing data collection .

    Read the Cookie Policy and check the Cookie Settings Table for detailed information about cookies. In this Policy, you will also find information on how to disable cookies if you do not agree to their use.

    Use of the information we collect

    We may use your data to

    – To respond to your requests for information about the services and/or products provided by us.
    – To facilitate the distribution/delivery process of our services and/or products.
    – To send you newsletters, information or material that may be of interest to you.
    – To collect statistics on page traffic.
    – To detect, prevent and deal with fraud or other illegal activities.
    – To evaluate the effectiveness of our events and other promotional actions.
    – To maintain (through updates) our contact list.

    Processing of Personal Data

    The company MY MYSTIC, as a data controller with or without the help of automated methods, will have access to a file and process your personal data. Your data will be stored in a form that allows you to be identified as its subjects only for the time required and exclusively for the purpose of processing. Website visitors/users who are minors do not have the right to register as members and therefore do not have to submit their personal information. The owner of an account on the Website (member) is responsible for any use and maintenance of the secrecy and security of his password and must immediately notify the MY MYSTIC company of any use of his account by a third party without authorization as well as any other case of violation of his electronic account . Only the legal recipients (e.g. authorized employees) have access to the data, whenever this is deemed necessary. Your data may be transferred to further recipients, who will act in the name and on our behalf in the context of the execution of a contract, to achieve the above legal purpose (e.g. advertising companies - external partners of the MY MYSTIC business. For the data of the recipients you can submit a request to the address info@mymystic.gr In addition to the above, your data will not be transmitted to third-party recipients or to third countries for commercial or non-commercial purposes, without your prior information and express consent.

    Your data will be kept for two years from its storage, unless it is required to be kept by European or Greek legislation.

    Your rights under the General Data Protection Regulation (GDPR):

    You have the right to know whether the personal data concerning you has been or will be the subject of processing and in any case to demand from the company MY MYSTIC, the correction of your personal data if it is inaccurate or the completion of it in case of deficiencies. When updating your personal information, you may be asked to verify your identity before we can fulfill your request.
    In the event of your non-express consent, no decision will be made solely on the basis of automated processing, including profiling. You can receive the personal data concerning you in a structured, commonly used and machine-readable format, as well as transmit it, under the legal conditions, to another controller without objection, as long as this does not adversely affect the rights and the liberties of others.
    Under the conditions of the law, you can request their deletion, as well as in specific cases the limitation of the processing they undergo.
    You have the right to object at any time to the processing of data concerning you.
    You can at any time object to the processing of your data for direct marketing purposes, including profiling, if it is related to direct marketing. In case of exercising the above right, your personal data will no longer be processed for these purposes.
    You have the right to object and request the restriction of certain processing operations of your data.
    You have the right to file a complaint with the Personal Data Protection Authority if you believe that your data is being processed unlawfully.
    How to exercise the above rights:
    To exercise your rights, as well as for any information regarding the processing of your personal data, you can submit a request to the email address info@mymystic.gr . As a general rule, your request will be granted within one month of its receipt. The information, each communication as well as all actions taken under Articles 15 to 22 and 34 GDPR are provided free of charge.

    Security

    The company MY MYSTIC applies appropriate technical and organizational measures in order to ensure the appropriate level of security of your data against risks. However, no information system is 100% secure. For this reason we cannot guarantee the absolute security of your data.

    Privacy Policy and Children

    The website is designed and intended for use by adults. If you are a minor under the age of parental consent required in your country, you should review the terms of this Privacy Statement with your parent or guardian to ensure that you understand and accept these terms.

    If it is determined that we have collected information from a minor without the consent of their parent or guardian, when such consent should have been obtained, we will delete the information as soon as possible.

    Access to certain areas of the website and/or the ability to receive prizes, product samples or other gifts may be restricted to users under a certain age. We may use your personal information to perform age verification checks and enforce these age restrictions.

    IP ADDRESSES

    The IP address through which the computer (PC) of the visitor / user / member has access to the internet and then to the Website / Application, is stored and can be used by the page, if necessary, in the event of a violation of the Terms Use of the Website/Application on behalf of the visitor / user / member.

    Account Access

    When you log into our Services, you will remain logged in until you tap Log out of your account. If you use a public computer or share your device with another user, we advise you to disconnect and delete Cookies from the device each time you use the Platform to protect your account and Personal Information. Otherwise, any other user of the device will be able to see and access your account.

    Communication through the website platform

    In the event that a user communicates with us through the contact form or in any other way, the provision of personal data by the user is done voluntarily and exclusively at the user's free will. We will process such provided personal data only to the extent necessary for the specific purpose.

    Social networks

    Our Website may offer Social Networking and other related tools that allow you to share your actions within the Website with other applications, websites or mass media, and vice versa. Using such features allows information to be shared with your friends or the general public, depending on the settings you have specified in your personal profile. Please see the privacy policies of these social networking services for more information about how they handle your data.

    Links

    Our website may contain links to other websites. This privacy statement does not apply to the user's access to other websites.

    Please note that this policy may change from time to time. Changes will appear here. Prior to any modification to this policy, we will notify you and you will have the opportunity to review the revised policy before choosing to continue using our services and products.

    COOKIES POLICY

    This website uses cookies. When the User enters our website, there is relevant information on the use of cookies and a hyperlink that leads to the present cookie policy. As long as you accept the use of cookies, by clicking on the relevant option and continuing to navigate the website, you automatically give us your consent to the storage of cookies.

    Below you can learn more about the cookies we use, the purpose they serve and how they are managed.

    1. What are cookies?
    "Cookies" are small files with information that a website stores on a user's computer or electronic device, so that every time the user connects to the website, the latter retrieves the information in question and offers the user related services. A typical example of such information is the user's preferences on a website, as indicated by the choices the user makes on the specific website (e.g. selection of specific "buttons", searches, advertisements, etc.).

    None of the cookie files used on our website collects information that identifies you personally and does not gain knowledge of any document or file from your computer.

    More information about cookies, how to manage and delete them, can be found at www.aboutcookies.org.

    2. Types and functions of cookies
    On our website, the following categories of cookies are used: "Temporary" cookies are stored on the computer or electronic device during your visit to our website and are deleted when you leave it. "Persistent" cookies remain on your computer or electronic device for a longer period of time until they are deleted by you. In fact, they are stored for 30 days. If the user visits the website again, for example in 5 days, the cookies are renewed and their duration returns to 30 days.

    a. Cookie that records the time visitors stay on each page of the website. It serves to measure the effectiveness of each website as well as to improve/upgrade its structure and content and adapt it to the needs of visitors. (Temporary)

    b. Cookie that identifies visitors who visit the website for the first time. It is used to measure the increase in website traffic. (Stable)

    c. Cookie that records the origin / method of entry of visitors to the website. It is used to measure the effectiveness of the website's visibility on third-party websites or search engines. (Stable)

    d. Cookie that records the preferences of website visitors (which specific websites are visited most often as well as which specific topic/content of the websites). It serves to measure the effectiveness of the website, to improve/upgrade its structure and content as well as to adapt it to the needs of visitors. (Stable)

    e. Cookies that record the country of origin of website visitors (Used to measure the effectiveness and appeal of the website. Thus, we can adjust the cost of shipping and the limit, when exceeded, shipping is free. And sometimes the language (country_code, country_title, language, has_free_delivery, delivery_zone_cost, delivery_zone_cost_limit, delivery_cost_difference, gift).(Fixed)

    In a second phase, other cookies that are stored are:

    user
    It stores the unique User ID in the event that a registered user enters his account on the website (log in, sign in) or a new user registers. This happens for user identification purposes, so that when they visit the website again after some days (< 30) they do not need to enter their account, but are already logged in.

    3dr Party Cookies

    We only allow Google Analytics and the Facebook Pixel to install the Cookies we use. In the event that through our website you enter third-party websites or connect to social networking agencies (twitter, facebook, youtube), you should be aware that these third-party websites or agencies may install cookies as soon as you click on the relevant link . These cookies are outside our control and are governed by the cookie policy of each third party that installs them. You should read their respective websites' policies to see exactly how you should manage them.

    Thus, during your navigation on our website and your transaction with us through our services, our Company can collect personal data and other information about you through our Cookies (First Party Cookies) and third parties, Google Analytics and Facebook Pixel (Third Party Cookies), which data and information our Company uses for advertising and promotion purposes, statistical purposes, for market research purposes in order to optimize our products and services, to measure the effectiveness of our website, the improvement and upgrading of its content, its adaptation to the demand and needs of the user, as well as to measure the effectiveness of the presentation and promotion of mymystic.gr on third-party websites. In addition, they are used by us to connect you to your Account, to remember the products stored in your basket, to connect you to your Account without requiring the opening of a new account every time you want to make a purchase in our store , for the operation of the shopping cart, for the verification of problems on our server, etc.

    3. How to manage and delete Cookies
    The menus of most browsers provide options on how to manage Cookies. These options vary by browser. Depending on the options that the browser you use gives you, you can allow the installation of Cookies, disable/delete existing ones or be notified each time you receive cookies. Instructions for managing and deleting Cookies are usually found in the “Help”, “Tools” or “Edit” menu of the browser. You can also find more detailed guidance at www.youronlinechoices.com/gr where it is explained in detail how to control and delete cookies in most browsers.

    Please note that if you reject or disable cookies on our website, the functionality of the website may be partially lost. Also, disabling a cookie or class of cookies does not delete the cookie from the browser. Such a move should be done by you by changing the internal functions of the browser you use.

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